Return Policy
New Items:
Customers have up to seven (7) days from the date of purchase to return new items for a full refund.
If the return is initiated between eight (8) and fourteen (14) days after the purchase date, the customer will be issued a gift card equivalent to the value of the product.
Pre-Owned Items:
Customers have up to three (3) days from the date of purchase to return pre-owned items for a full refund.
After 3 days OkSouQ won't accept the return.
General Conditions for Returns:
All returned items must be in their original condition, unused, with all original tags and labels attached.