New Items:

Customers have up to seven (7) days from the date of purchase to return new items for a full refund.

If the return is initiated between eight (8) and fourteen (14) days after the purchase date, the customer will be issued a gift card equivalent to the value of the product.

Pre-Owned Items:

Customers have up to three (3) days from the date of purchase to return pre-owned items for a full refund.

After 3 days OkSouQ won't accept the return.  

General Conditions for Returns:

All returned items must be in their original condition, unused, with all original tags and labels attached.